CRM solutions and Development
CSM software is the most powerful management solution helping better business relationship management. CSM Software geared-up your business by automate and streamline the customer relationship process. CRM Software bringing your partners and customers closer. You can see and enjoy the strategic and subtle benefits CRM provides to the maximum extent and also ensures customer retention and satisfaction.
"Maximizing your business performance"
In the competitive business world, customer relationship and collaboration is the key to success. Application of innovative technology tools in customer services has activated a whole new series of events that has made customer relationship management a benchmark of assessing organization efficiency and market strength.
Contacts management, lead tracking, dashboard charting, RSS syndication, opportunity management, Email processing, project management, marketing campaigns or case management and any custom requirement, our professionals with expertise in competing technologies such as ASP.Net, C#, Vb.net, ASP, PHP, creates effective CRM solutions, enabling you to build meaningful and significant relationships with customers.
We also have expertise in customization and implementation of open source CRM packages. Customization of open source CRM packages by adding new features, translating the application to a language of your choice, tracking and fixing bugs, integrating with other systems such as accounting, ERP enable you to address your marketing and customer services concerns more effectively.
Whatever be your industry like - Banking and finance, insurance, retail, manufacturing, transportation, automotive, pharmaceutical, media and entertainment, Web Software Outsourcing's CRM solutions are easy to deploy and provide synchronization among varied customers. It helps to automate vital business processes, including the interaction channels with the customer in sales, marketing and service.CRM Software Solution
- Sales Force Automation (SFA)
- Marketing Automation
- Customer Service & Support
- Partner Relationship Management
- Customer Self-Service
- Front & Back Office Integration
- Dashboards and Reporting
- Mobile Solutions
- Business Alerts and Notification
|Technology Spectrum||Ebusiness Competency|
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